Terms of Service

Effective date: [October 23, 2025]
Legal entity: [Meople, Inc.] (“Meople,” “we,” “us,” or “our”).
Services: The Meople website at meople.co (the “Site”) and our software-as-a-service platform, including any mobile apps, APIs, and related services (collectively, the “Service”).

By accessing the Site or creating an account to use the Service, you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the Site or Service.

1) Eligibility & Account Registration

You must be at least 18 and able to form a binding contract. You are responsible for your account credentials and for all activity under your account.

2) Changes to Terms

We may update these Terms from time to time. We’ll post the updated Terms on this page and update the effective date. Your continued use of the Service after changes means you accept the revised Terms.

3) Subscriptions, Billing & Taxes

a) Plans. Access to the Service is provided on a subscription basis per the plan you select (“Subscription”).
b) Fees. You agree to pay all fees described at checkout or in an Order Form. Unless stated otherwise, fees are non-refundable and exclusive of taxes. You authorize us to charge your payment method on a recurring basis until you cancel.
c) Auto-renewal. Subscriptions renew automatically for the same term unless you cancel before the renewal date.
d) Trials. If we offer a free trial, we may require a payment method and may convert the trial to a paid Subscription at the end of the trial unless you cancel.
e) Changes. You can upgrade/downgrade at any time; changes may take effect immediately and be prorated where applicable.
f) Taxes. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding our income taxes).

4) License; Access & Restrictions

Subject to these Terms and your timely payment, Meople grants you a limited, non-exclusive, non-transferable right to access and use the Service during your Subscription term. You will not (and will not permit others to):
• reverse engineer, decompile, or attempt to derive source code;
• interfere with or disrupt the Service;
• bypass or breach security or rate limits;
• access the Service to build a competing product;
• use the Service in violation of any law or third-party rights;
• resell or sublicense the Service without written consent.

5) Acceptable Use

You may not use the Site/Service: (i) in violation of any law; (ii) to exploit or harm minors; (iii) to send spam or unauthorized advertising; (iv) to upload malicious code or infringing, illegal, or harmful content.

6) Customer Data & Content

a) Customer Data. “Customer Data” means data, content, files, and information you or your end users submit to or generate within the Service. As between you and Meople, you own Customer Data.
b) Our use. You grant Meople a worldwide, non-exclusive license to host, process, transmit, display, and back up Customer Data solely to provide and improve the Service and to prevent or address service or technical issues, security, fraud, or abuse.
c) Data Processing. Where required by law, our Data Processing Addendum (DPA) governs processing of personal data on your behalf. [Link your DPA here.]
d) Usage Data. We may collect de-identified and/or aggregated usage data for analytics, quality, and product improvement; we will not re-identify such data.

7) Security & Privacy

We maintain administrative, technical, and physical safeguards designed to protect Customer Data. No method of transmission or storage is 100% secure, and you acknowledge inherent risks. Our processing of personal information is described in our Privacy Policy.

8) Service Availability; Support; Modifications

We strive to keep the Service available and performant but do not guarantee uninterrupted uptime. We may modify or discontinue features with notice where practicable. Support is provided per your plan and/or any applicable Order Form or SLA. Beta/Preview features are provided “as is,” may be withdrawn, and may be less stable.

9) Third-Party Services

You may enable integrations with third-party products. Your use of third-party services is governed by their terms; we are not responsible for them.

10) Intellectual Property; Feedback

The Service (including software, logos, and content, excluding Customer Data) is owned by Meople and its licensors and protected by IP laws. If you submit ideas or feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use them without restriction.

11) Suspension

We may suspend or limit access to the Service if: (i) you breach these Terms or fail to pay; (ii) your use poses a security risk; or (iii) suspension is needed to comply with law.

12) Termination

Either party may terminate for material breach on 30 days’ notice if uncured. You may cancel anytime effective at the end of your current term (unless otherwise stated in an Order Form). Upon termination/expiration, your access ends. We will make Customer Data export available for [30] days unless legally prohibited or you request deletion earlier.

13) Refunds

Except where required by law or expressly stated in an Order Form or refund policy, fees are non-refundable.

14) Disclaimers

THE SITE AND SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MEOPLE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNT YOU PAID TO MEOPLE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

16) Indemnification

You will defend, indemnify, and hold harmless Meople and our affiliates, officers, directors, employees, and agents from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your Customer Data or your use of the Service in violation of these Terms or law.

17) Export & Sanctions

You will comply with all applicable export control and sanctions laws and will not use the Service in any embargoed or restricted jurisdictions or for prohibited purposes.

18) Publicity

We may identify you as a customer (e.g., name and logo) in our marketing materials and on our Site, consistent with your brand guidelines, unless you opt out by emailing help@meople.co.

19) Governing Law & Venue

These Terms are governed by the laws of the State of New York, without regard to conflict of law rules. The state and federal courts located in New York County, New York shall have exclusive jurisdiction.

20) Notices

Legal notices to Meople must be sent to:
Meople, Inc.
100 Jay St.
Brooklyn, NY, 11201, USA
Email: hi@meople.co

21) General

These Terms constitute the entire agreement and supersede prior agreements regarding the Service. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger or sale. If a provision is unenforceable, the rest remains in effect. Neither party is liable for delays due to events beyond reasonable control (force majeure).